Front view of young family with two small children indoors in bedroom reading a book.

Lifeline Terms and Conditions

Program Information

Lifeline is a federal program that offers a monthly benefit of up to $9.25 towards phone or internet services for eligible subscribers (up to $34.25 for those living on Tribal lands).

Additional information, including an application, can be found at: https://www.lifelinesupport.org/

Qualification Criteria

Subscribers must meet qualification criteria to participate in the Lifeline Program.  Eligible criteria includes:

Participation by a subscriber or someone in the subscriber’s household in one of the following programs:

  • Supplemental Nutrition Assistance Program (SNAP), formerly known as Food Stamps
  • Medicaid
  • Supplemental Security Income (SSI)
  • Federal Public Housing Assistance (FPHA)
  • Veterans Pension and Survivors Benefit
  • Tribal Assistance Programs:
    • Bureau of Indian Affairs General Assistance
    • Head Start (only households meeting the income qualifying standard)
    • Tribal Temporary Assistance for Needy Families (Tribal TANF)
    • Food Distribution Program on Indian Reservations
  • Income is at or below 135% of the Federal Poverty Guidelines (FY 2025 information below)
Household Size 48 Contiguous States, D.C., and Territories Alaska Hawaii
1 $21,128 $26,393 $24,287
2 $28,553 $35,681 $32,832
3 $35,978 $44,969 $41,378
4 $43,403 $54,257 $49,923
5 $50,828 $63,545 $58,469
6 $58,253 $72,833 $67,041
7 $65,678 $82,121 $75,560
8 $73,103 $91,409 $84,105
For each additional person, add: $7,425 $9,288 $8,546

Additional documentation regarding program participation or income verification may be required.

Subscribers can qualify for the program by applying at: http://www.getinternet.gov/.

One non-transferable Lifeline benefit (internet or phone) is available per household.  Household is defined as those who live together sharing income and expenses.  Lifeline is a government program.  Providing false or fraudulent information may result in de-enrollment or being barred from the program.  The United States government can also take additional actions against you including but not limited to fines or imprisonment.

 

FlashFiber Phone Service Information

Information about residential phone services that qualify for LifeLine can be found HERE:
https://www.jwemc.coop/residential-services/