Payment portal for Joe Wheeler showing links for My Account and Billing and Payments at top, with a button for Quick Pay lower on the page

JWEMC has upgraded the payment portal for online bill pay. The next time you log in to pay your bill online you will notice a new, fresh look, with more options and better security.

For security reasons, There are a couple of things that will need to be done differently.

First – if you log in using your account number, you will need to make sure to use the entire number, including the separator at the end (the numbers after the dash).

Second – some passwords will need to be reset. If you are unable to log in using your password, please click on the “Forgot password ?” link under the sign-in box. This will allow you to create a new, more secure password.

Of course, if you have any problems, please don’t hesitate to give us a call at (256) 552-2300.