Joe Wheeler EMC customers can text and/or email power outages directly to our Outage Management System by using the following directions:
Locate your Account/Member number as well as your Meter number on your bill.
Your bill should match one of the following examples. The location of your Account/Member and Meter numbers is highlighted in yellow.
Register your smartphone and/or email address.
You can register as many smartphones (or cell phones with full keyboard and texting capabilities) and/or email addresses (i.e. other members of your household) as you like. If you have multiple accounts with JWEMC you will need to register your smartphone and/or email addresses with each account. The following is the registration process:
To text your registration from a smartphone:
1. In the To: field, type firstname.lastname@example.org